Archive for the ‘Handling’ Category

Will the sounds and tracks delivered in wav quality?

Mittwoch, November 7th, 2007

We deliver:

CD-Wav, 44,1 KHz, 16bit, uncompressed
mp3, 320 kbit/s (best possible mp3 quality)
mp3, 128 kbit/s (ready for web use)

Other formats are available on demand.

If desired, we can also deliver on CD. But we then have to charge an additional 5,- Euro for the service within Germany. For deliveries in other countries we charge 10,- Euros for the service.

Can I pay in currencies other than Euro?

Mittwoch, Juni 6th, 2007

Yes of course. If you choose to pay through Paypal, you can fund your Paypal account (e.g. through your credit card) in Dollars, Pounds or any other currency, that Paypal supports. At the moment you will be billed automatically in Euro, the exchange rates will be automatically calculated through Paypal.
If you require an invoice showing Dollar, please contact us.

In short: If there is Paypal available in your country (currently over 100 countries worldwide), you can license music at Proud Music!

How can I apply for a taxfree intra-europe delivery?

Dienstag, Mai 15th, 2007

Please provide the necessary information, such as your sales tax identification number, as a comment to your order.

Why doesn’t PayPal show the sales tax?

Dienstag, Mai 15th, 2007

On the PayPal homepage, right after checking out through PayPal, the applicable sales tax is unfortunately not displayed. However, on the next page, after the login, the correct tax as in the Proud Music shopping cart is displayed.

How do I pay?

Dienstag, Mai 15th, 2007

We will send you an invoice. PayPal is our preferred method of payment for our international customers, however you may also pay through bank transfer to our bank account using the international IBAN and BIC code. This is free of charge for you in the Euro area.

Can I redownload licensed tracks?

Dienstag, Mai 15th, 2007

Yes, with your order you will receive a personalized download link which will continue to be valid. If you no longer have access to the original eMail, please contact us.

How and in what formats will the sound files be delivered?

Dienstag, Mai 15th, 2007

They will be delivered as high quality MP3 files and Wav-files via eMail download links:

CD-Wav, 44,1 KHz, 16bit, uncompressed
mp3, 320 kbit/s (best possible mp3 quality)
mp3, 128 kbit/s (ready for web use)

Other formats are available on demand.

If desired, we can also deliver on CD. But we then have to charge an additional 5,- Euro for the service within Germany. For deliveries in other countries we charge 10,- Euros for the service.

How long does it take?

Dienstag, Mai 15th, 2007

Within seconds after submitting your license request, you will receive an eMail with download links, so you can use the tracks with no delay. You then will receive another eMail with the license documents directly on the day of your purchase.

Are there further cost after the initial license fee, such as royalties?

Dienstag, Mai 15th, 2007

No, there is no additional cost by Proud Music GbR, as long as you use the tracks according to the permitted uses of the purchased license.

For licended PRO-registered tracks the user have to pay fees to the local collecting society not to Proud Music GbR.

What are the cost for postage & packaging?

Dienstag, Mai 15th, 2007

Delivery via eMail is free of charge, for the delivery on CD we charge an additional 5 Euro for postage and shipping. For deliveries in other countries we charge 10,- Euros for the service.